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About Us

Introduction:

The Chennai Mobiles, founded in 2003 by the dynamic and visionary Managing Director, Mr. A.M Samsu Ali, has been a formidable player in the mobile retail industry for two decades. Based in Coimbatore, Tamil Nadu, our journey has been marked by innovation, expansion, and a relentless commitment to customer satisfaction. Here, we present the story of The Chennai Mobiles in a thousand words, highlighting our vision, mission, year-wise achievements, and a reflection on our journey.

Vision:

Our vision is rooted in being the quintessential destination for all things mobile. We aspire to provide a comprehensive range of mobile phones and accessories, all under one roof, with an unwavering focus on quality and exceptional customer service. The Chennai Mobiles seeks to set new benchmarks in the industry by consistently delivering excellence.

Mission:

At The Chennai Mobiles, our mission is to push the boundaries of what's possible in mobile retail. We strive to be at the forefront of innovation, expanding our product offerings, and enhancing our service standards. Our goal is to be a one-stop solution for all mobile needs, ensuring that every customer enjoys a seamless and satisfying shopping experience.

Year-Wise Achievements:
  • 2004: Our commitment to customer comfort and convenience led us to introduce the first air-conditioned exclusive mobile showroom in our state. This innovation set the stage for our dedication to creating exceptional shopping environments.
  • 2006: As a testament to our growth, we inaugurated our first large-format retail store on the prestigious 100 Feet Road in Coimbatore. This marked a significant step in our journey, emphasizing our commitment to expansion.
  • 2008: Expanding our footprint, we ventured into Tiruppur with the opening of our 7th store, solidifying our presence in the region and making mobile shopping more accessible.
  • 2010: A pivotal moment in our history, we launched our 10th store in the culturally rich city of Madurai, taking another significant step towards becoming a household name in Tamil Nadu.
  • 2011: Venturing into the bustling Chennai market, we expanded our presence into the northern part of Tamil Nadu, broadening our reach and influence in this diverse and dynamic market.
  • 2012: Embracing the future of retail, we introduced exclusive showrooms in malls, starting with Brookfields Mall, Coimbatore. This addition enhanced the customer experience, bringing mobile shopping to the next level.
  • 2014: Marking a significant milestone, we celebrated the inauguration of our 50th store in Trichy, a testament to our unwavering commitment to growth and our customers' satisfaction.
  • 2015: Our dedication to excellence was recognized by The Times of India when we were honored with the prestigious 'Retail Icons Award,' cementing our reputation as a leader in the industry.
  • 2017: Beyond Tamil Nadu, we expanded our horizons into the vibrant Kerala market by inaugurating three new showrooms in a single day, embracing new challenges and markets.
  • 2018: Making history in our own books, we opened a record-breaking 17 showrooms in a single year. This achievement showcased our unwavering commitment to growth and expansion.
  • 2019:In Chennai's bustling Perambur area, we proudly opened our 75th store, reaffirming our dedication to serving the people of Tamil Nadu and making mobile shopping more accessible.
  • 2020: A milestone that reshaped our journey, we reached our 100th store and introduced 'The Chennai Mobiles Digital Hub.' This marked our entry into home appliances and consumer electronics, expanding our product offerings and providing a holistic shopping experience.
  • 2021: Recognized for our contributions to the economy, we were honored with the 'Top Taxpayer in the Non-Corporate Segment' award by the Income Tax Department of India, acknowledging our financial responsibility and integrity.
  • 2022: Embracing innovation, we introduced the 'Shop in Shop' concept for every individual store, starting in RS Puram, Coimbatore. This innovative approach enhances the shopping experience, making it more personalized and convenient for our customers.
Conclusion:

With more than two decades of experience, The Chennai Mobiles stands as a testament to quality, innovation, and customer service, having served over 10 million customers. In 2023, we are projected to achieve a remarkable turnover of 1000 crores for the financial year 2023 to 2024, marking a new chapter in our journey and a testament to our unwavering commitment to excellence and growth.

We extend our heartfelt gratitude to our beloved customers and dedicated employees for their unwavering support, without which this remarkable journey would not have been possible. The Chennai Mobiles remains dedicated to setting new standards, embracing innovation, and ensuring the satisfaction of each customer who walks through our doors. Our journey continues, guided by our vision and fueled by our mission, as we strive to provide the best in mobile retail.