TERMS & CONDITIONS

Last Updated: July 2026

Welcome to The Chennai Mobiles. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Products & Pricing

All product prices are displayed in Indian Rupees (INR).
Prices, offers, and product availability are subject to change without prior notice.
We make every effort to provide accurate product information, images, specifications, and pricing. However, typographical, technical, or system errors may occasionally occur.

2. Orders

Orders are confirmed only after successful verification of product availability, pricing, and payment.
Receiving an order confirmation or payment acknowledgement does not guarantee order acceptance.
The Chennai Mobiles reserves the right to accept, reject, or cancel any order before dispatch due to pricing errors, payment issues, stock unavailability, suspected fraudulent activity, or technical issues.

3. Delivery & Pricing Policy

Product Pricing

Product prices may change at any time without prior notice due to market conditions, promotional offers, technical issues, or website updates.

Pricing Errors

If a product is displayed at an incorrect price due to a technical or website error, The Chennai Mobiles reserves the right to cancel the order before dispatch.
Customers will be informed of the pricing error.
Any amount paid will be refunded in full to the original payment method.
The company is not obligated to sell products at an incorrect price.

Delivery

Orders are processed only after successful verification.
Delivery timelines are estimates and may vary due to product availability, courier delays, weather conditions, public holidays, or unforeseen circumstances.
Delivery delays do not qualify for additional compensation.

Refunds

If an order is cancelled due to pricing errors, stock unavailability, or technical issues, the customer will receive a full refund.
Refunds will be processed to the original payment method within the applicable processing time.
No compensation beyond the refund amount will be provided.

4. Payments

We accept secure online payment methods available on our website.
All payments are subject to successful authorization and verification.

5. Order Cancellation

Customers may cancel an order before it is shipped.
Orders cannot be cancelled once they have been dispatched.
The Chennai Mobiles reserves the right to cancel any order at its discretion for valid business reasons.

6. Returns & Warranty

Returns and refunds are governed by our Return & Refund Policy.
Warranty for products is provided by the respective manufacturer.
Customers should contact the authorized service centre for warranty-related claims.

7. Promotional Offers

Offers, discounts, exchange programs, cashback, and promotional schemes are valid only during the specified period.
Offers cannot be combined unless explicitly mentioned.
The Chennai Mobiles reserves the right to modify or withdraw any offer without prior notice.

8. User Responsibilities

By using this website, you agree to:

Provide accurate and complete information.
Maintain the confidentiality of your account credentials.
Not misuse the website or engage in fraudulent or illegal activities.
Not interfere with the website's security or functionality.

9. Intellectual Property

All website content, including text, images, logos, graphics, trademarks, and designs, is the property of The Chennai Mobiles and may not be copied, reproduced, or distributed without prior written permission.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. We use your information only for order processing, customer support, and service improvement.

11. Limitation of Liability

The Chennai Mobiles shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or purchased products. Our liability is limited to the amount paid for the order.

12. Force Majeure

We shall not be responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, government restrictions, strikes, pandemics, technical failures, or courier disruptions.

13. Changes to Terms

The Chennai Mobiles reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

15. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

The Chennai Mobiles
📍 No.666, Sakthi Road, GP Bus Stop Gandhipuram, Coimbatore, Tamil Nadu-12, India
📞 Phone: +91 99444 12345
📧 info@thechennaimobiles.com